Frequently asked questions.
Everything you need to know about custom pins, artwork approval, production, payment, and sending your files.
What is the minimum order?+
Custom acrylic pins start at 10 pieces. Whether you need 10 or 1,000, send us your quantity and artwork for a quote.
Can you make a pin in the shape of my logo?+
Yes. We can create a custom shape that follows your logo. We will review the artwork and confirm the cut line and size with you.
Can I see a proof before I pay?+
Yes. We send a digital artwork proof and quote first. Once you approve the design, we issue your invoice. Production starts after approval and payment.
How long does production take?+
Production takes 7–12 days after artwork approval and payment. Your order ships after production; transit time is additional. If you have an event date, include it in your request so we can confirm the schedule.
How do I pay?+
Payment is arranged against your invoice after you approve the artwork and quote. Your invoice will include the available payment instructions.
How much will my order cost?+
Pricing depends on the quantity, size, and production details. Send your logo and approximate quantity using the form or WhatsApp. We will confirm pricing, shipping, and any applicable charges in your quote.
Which file formats can I send?+
Upload a PDF, AI, EPS, SVG, PNG, JPG, or WEBP file up to 20 MB. If your artwork is not ready, you can still send the form and share it later.